The Office of Organizational Development oversees strategic planning, organizational change, quality systems, operations effectiveness, performance measurement and systems design. Areas of focus include workforce performance, customer engagement, financial sustainability, improvement and innovation, and growth of knowledge and expertise.

As part of the office, improvement events focusing on operations are held to increase the efficiency and effectiveness of operations and services. These include applying improvement concepts to redesign processes; collecting and analyzing data; and training, education and leadership.

Public health is trained in compassion and driven by passion.—WHO DIRECTOR-GENERAL DR. MARGARET CHAN


  • In cooperation with FDA and APHL, created more than six modules for ISO/IEC 17025 quality management system training used by laboratory staff to test food and feed samples through the Food Safety Modernization Act.

  • Developed and applied a new strategic plan model that aligns organizational goals with Iowa Administrative Rules. Applied a new business model for strategic growth and communities of practice that incorporates a matrix for decision-making, deep dive, management control, implementation and evaluation.

Other Units in the Office of the Director

The Office of the Director consists of 10 key functional units that enable the State Hygienic Laboratory to achieve its statutory charge set forth in the Iowa Administrative Code.

The primary mission of the Disease Control Division is to test human specimens, food and water for diseases of public health significance to protect the citizens of Iowa.

The Environmental Health Division monitors drinking water, wastewater, air, soil and food for contaminants of potential environmental and public health concern.

The Division of Administration and Finance is responsible for the management of the business practices, all Hygienic Laboratory facilities, and pre/post testing support.