As part of the office, improvement events focusing on operations are held to increase the efficiency and effectiveness of operations and services. These include applying improvement concepts to redesign processes; collecting and analyzing data; and training, education and leadership.
HIGHLIGHTS
- Updated the decision matrix methodology and applied it to the Radiochemistry, GC Analysis, and Molecular Biology/Virology sections as part of a business model. Shared this approach with other public health leaders at the APHL Annual Meeting in Providence, Rhode Island.
- Selected as one of the first recipients of the University of Iowa’s new “See It, Solve It” award, which recognizes staff for identifying opportunities and implementing solutions.
- Completed 10 process improvement initiatives.
- Received Lean Six Sigma certification and established a new Community of Practice
- Chosen to host a two-year associate through the CDC Public Health Associate Program. The program’s emphasis is on projects within strategic planning, process improvement, training and education, public policy, strategic communications and emergency preparedness.
- Served on the APHL Lab Systems and Standards, and the Knowledge Management committees.
- Co-authored a publication and helped lead the workgroup to develop an innovative return on investment (ROI) tool, including development of a new literature review protocol.
