State Hygienic Laboratory web portal accounts can only be created for staff of organizations that send testing directly to SHL. SHL does not create shared accounts. Every organization that uses web portal reporting and test ordering should have multiple user accounts in the case of staff absenses.

SHL web portal accounts are not for patients. Patients need to obtain their test results from their medical facility/provider. Test Iowa patients will receive their test results from the Test Iowa program.

If you already have an SHL Web Portal account and cannot login or have already applied for an account and have not received your account information, please call 319/335-4358 or email SHL-WebPortalSupport@uiowa.edu. Do not complete a new web portal application.

Individuals requiring access to data must submit an application for authorization by the SHL. The SHL will issue a user ID and password for each individual upon approval of this application. By submitting this application, you acknowledge that you have read, understood, and agree to the Terms of Use specified below. This application must be filled in its entirety in order for the request to be processed.

1. SHL will make all reasonable efforts to ensure the accuracy of the information provided through this service, but will not be held liable for errors and/or omissions of any content.
2. Tampering, reverse engineering or unlawful use of the content is strictly prohibited.
3. The user agrees to access records by only using the user's personal username and password. Healthcare providers agree to only access information for individuals under their care.
4. When a user's access to data is to be discontinued, it is the responsibility of the organization to notify the SHL 14 days prior to the date of termination of access for the said user. Access will be removed within a reasonable amount of time of the request, but no later than the last day of allowed access.
5. Initial passwords will be supplied by SHL. Users must change passwords as necessary but are responsible for the integrity and safe keeping of their password against unauthorized use.
6. Violation of said terms will result in immediate termination of access to SHL data, investigation, and possible legal action.

If your organization is not listed or its name or address is incorrect, please contact the laboratory by calling 319-335-4500 or 800-421-4692 and ask for Client Services.